Triptych is good storytelling photography, and funnier. You can take pictures like super wide picture, clone yourself, hobbits style or continuous actions...

2013年4月10日 星期三

What can I do if TriCamera always crash in my iPhone?


We're really sorry for hear some users report their TriCamera will close itself when they take 1st picture, but right now unfortunately, we still cannot reproduce this issue.

After v1.2 we add some protection let TriCamera popup alert dialog avoid TriCamera crash directly. And we found out some solutions can help iPhone users fix unusual issue like this.

Close all background apps:
the general crashed solution is close all background apps and then try again.
Reboot iPhone:
Simply turning the iPhone off, then back on solves it. You can do this by pressing and holding the Sleep/Wake button on the top of the device for a few seconds until the red slider appears on the screen. Slide the slider to turn the device completely off. Once the screen shuts off, press and hold the Sleep/Wake button again to turn it back on. (via TechniPages)
Reset iPhone: (Before reset iPhone, remember backup in iTunes.)
You can reset the iPhone by pressing and holding theSleep/Wake button along with the Home button for about 20 seconds until it restarts. (via TechniPages)
I know these is not a real solution,  but worth to try :)

If your TriCamera did crash, please report to siva0215+tricamera@gmail.com and we will very appreciate your great help! This will help us to fix bugs and provide better app to you :)

Of course we're very seriously checking this issue still, but according to Apple's app review usually pending 7 days, please be patient and we're so sorry about your inconvenience.

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